Terms of service

Welcome to Naturall Goodlife. By accessing, browsing, or purchasing from our website (“Platform”), you agree to the following Terms of Service. Please read them carefully before using our services.

1. Eligibility

You must be 18 years or older to purchase products from Naturall Goodlife.
By using our Platform, you confirm that you can legally enter into a binding contract under Indian law.

2. Use of the Website

  • You agree to use the website for lawful purposes only.

  • You will not interfere with, damage, or disrupt the Platform or its security features.

  • You must not attempt to copy, modify, or distribute any content or trademarks without written permission.

3. Product Information

We make every effort to display accurate product details, ingredients, pricing, and images.
However:

  • Actual product colors or textures may vary slightly due to photography and screen differences.

  • Packaging may change based on batch availability.

  • All product descriptions are provided for general information only.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless mentioned otherwise.

  • We reserve the right to update pricing or offers without prior notice.

  • Payments are processed through secure, RBI-compliant payment gateways.

5. Orders & Acceptance

Placing an order does not guarantee acceptance.
We may refuse or cancel orders due to:

  • Incorrect pricing

  • Stock unavailability

  • Suspicious or fraudulent transactions

  • Delivery limitations in your location

If an order is cancelled, any payment collected will be refunded.

6. Shipping & Delivery

  • We currently deliver products only within India.

  • Delivery times are estimates and may vary due to logistics constraints, festivals, or unforeseen delays.

  • The responsibility for the product transfers to you once it is delivered to the address provided.

7. Returns, Replacements & Refunds

Since we sell food products, returns are accepted only in the following cases:

  • Damaged product on arrival

  • Wrong product delivered

  • Missing items

Any issues must be reported within 24 hours of delivery, along with photo/video proof.
Approved cases will receive a replacement or refund as per policy.

8. Intellectual Property

All content on the Naturall Goodlife Platform—including logos, product images, text, graphics, product designs, and packaging—is protected under Indian copyright and trademark laws.
You may not reproduce or use any content without written permission.

9. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to provide accurate and updated information.

  • Naturall Goodlife is not responsible for unauthorized account access due to user negligence.

10. Third-Party Links

The website may contain links to external sites for payments or informational purposes.
Naturall Goodlife is not responsible for the content, policies, or actions of third-party websites.

11. Limitation of Liability

Naturall Goodlife is not liable for:

  • Any indirect, incidental, or consequential damages

  • Issues arising from misuse of the product

  • Allergic reactions or health concerns not disclosed by the customer

Please read product ingredients before consumption.

12. Indemnification

You agree to indemnify and hold Naturall Goodlife harmless from any claims, losses, or damages arising from your misuse of the Platform or violation of these Terms.

13. Modification of Terms

Naturall Goodlife reserves the right to update or modify these Terms without prior notice.
Changes take effect immediately upon posting on the website.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.
Any disputes will be resolved under the jurisdiction of the courts in Tamil Nadu, India.

15. Contact Information

For questions or support, please contact:
📧 info2goodlife@gmail.com
📞 +91-90959-55252